How to Transfer a Waggoner CCVT License Between Windows PCs

Supported Transfers

• Transferring a license from Windows to an Apple device (or reverse) is supported only if both devices are running Waggoner CCVT 4.2.2 or higher. You can verify your current version by navigating to Settings → Account → About within the application.

Before You Begin

• Ensure you have your license code available
• During deactivation, copy and save the license key (e.g., in Notepad on Windows or TextEdit on macOS) so you can reactivate on the new device
• Ensure access to your registered email account
• If needed, on-call support is available to guide you through the transfer process

Prerequisites

• Active Waggoner CCVT license
• Access to the registered email account
• Security password for the application
• Internet connection on both devices

Step 1: Deactivate License on the Original Computer

1. Open the Application
   Launch the Waggoner CCVT application on your current device.
2. Go to Settings
   • Click Settings on the right-hand side
   • Enter your security password when prompted
3. Access Licensing Section
   • Navigate to Account → Licensing
   • Note your license key for later use
   • Click Deactivate WCCVT
     • Do NOT click Cancel. This will schedule your subscription to end at the next renewal date.
4. Verify Deactivation
   • Enter your password and click Verify Password

   • On the confirmation screen, type the following exactly:

      Waggoner-Diagnostics-(Your Name)

      
   • Click Verify
5. Completion
   • The application will log you out
   • The license is now available for use on another device

Important Notes

• License deactivation is limited ( 2 times per year)
• Only deactivate when switching devices or discontinuing use

Step 2: Install Waggoner CCVT on the New Computer

1. Open a web browser and go to:
   www.waggonerdiagnostics.com
2. Navigate to the Downloads section of the site and click Download Trial to download the appropriate CCVT installer for your operating system (Windows: .exe file; macOS: .dmg or .pkg file). Windows users, download the Windows CCVT installer (.exe file)
3. Run the installer:
   • Double-click the downloaded file
   • Click Yes if prompted
4. Follow the installation wizard:
   • Select installation location (or use default)
   • Click Install → Finish

Step 3: Activate License on the New Computer

1. Launch the Application
2. Sign In with Email
   • Enter your registered email
   • Click Get Started
   • Enter the 6-digit verification code sent to your email
     (Check Spam/Junk folder if needed)
3. Alternative Activation Method
   • Click Activate another way
   • Enter your license key
4. Select and Activate License
   • Choose your available license
   • Click Activate
5. Complete Device Setup
   • Enter a device name
   • Create a password
   • (Optional) Add an alternate email
   • Click Submit
6. Confirmation
   • You will see: “Your activation was successful!”
   • Click Continue to begin using the application

Support Assistance

• If uninstalling or deactivating the license on the original computer fails (e.g., application is unresponsive), support can remotely deactivate the license so you can proceed on the new device
• If you receive installation errors or activation issues continue, provide your Device ID to support for faster troubleshooting
• Support can provide step-by-step on-call guidance and schedule a callback if needed

Best Practices

• Always deactivate before switching devices
• Store your license key securely
• Avoid unnecessary deactivations
• Ensure access to your registered email

Contact Support

When contacting Waggoner CCVT support, include the following information to help us resolve your issue faster:

• Registered email address
• Device ID (if available)
• Description of the issue