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Setting Up the Waggoner CCVT App on an Apple iPad

This guide explains how to download, install, register, activate, and begin using the Waggoner CCVT application on an Apple iPad.

Prerequisites

Before starting, ensure you have:

  • An Apple iPad running iOS16 or newer
  • Internet connection
  • Access to the Apple App Store with an individual Apple ID account
  • A valid email address for registration
  • Payment method for subscription activation (begins after trial period)

New Users: Click HERE for a video of installation process

Existing Users with Subscription Updating: Click HERE for a video of the process

Download and Install the App

  1. Open the App Store on your iPad.
  2. Search for “Waggoner CCVT”.
  3. Download and install the application.

Launch the Application

  1. Tap the Waggoner CCVT app icon to open it.
  2. Allow the application to fully load.

Accept the End User License Agreement

  1. Review the End User License Agreement (EULA).
  2. Check the agreement box.
  3. Tap Accept.

Create an Administrator Account

Continue With Your Email

  1. On the “Continue with your Email” screen:
    • Enter the administrator email address.
  2. Tap Get Started.

Complete Registration

Step 1: Enter Registration Details

  1. Review and complete your registration information.
  2. Important: The name entered during registration will appear on all patient test results as the treating doctor or administrator. Ensure this name is accurate before proceeding.
  3. (Optional) Add an alternate email address for:
    • Communication
    • Account access
    • Password recovery

Note: If no alternate email is provided, all communications will be sent to the administrator email address.

     4. Tap Next.

Step 2: Create a Password

  1. Create a strong HIPAA-compliant password to protect your application settings & patient test results
  2. Tap Next.

Step 3: Verify Your Email Address

  1. Check the registered email inbox.
  2. If necessary, check the Spam or Junk folder.
  3. Open the verification email.
  4. Tap the verification link.

After verification, the application will automatically continue to the Home Screen.

Calibrate the Device

When the Test Administrator Home Screen appears:

  1. Ensure the following iPad settings are disabled:
    • True Tone
    • Night Shift
  2. Tap Calibrate to continue.

Set Up a Subscription

A valid subscription is required before conducting tests.

Access Subscription Setup

  1. On the Home Screen, locate the subscription notification at the top or click Start Test.
  2. Tap Visit Site.
    OR
  3. Open the subscription portal:

Waggoner Diagnostics Subscription Portal

Choose a Subscription Plan

  1. Select a subscription plan:
    • Monthly License
    • Yearly License
  2. Enter your payment information.

Note

  • Charges begin only after the 7-day trial period ends.
  • To avoid charges, you must cancel the subscription before the trial expires.
      3.  Tap Next to continue.

Activate the License

  1. Return to the Waggoner CCVT Home Screen.
  2. Locate the message at the top:
    “Your License is inactive. Please activate your license to continue using the app.”
  3. Tap Activate License.
  4. Select the desired license option.
  5. Tap Activate License again.

Device Setup

  1. Enter a device name. Note: The device name helps identify which license is assigned to the iPad.
  2. Tap Submit.

A confirmation screen will display:

  • Device Name
  • License Key

The License Key will also be sent to the registered email address.

  3.   Tap Continue to return to the Home Screen.

Starting a Test

Selecting a Test

  1. Choose the desired test type.
  2. Use the side arrows to navigate through tests.
  3. Alternatively, tap the bottom arrow on blue bar to view the complete test list.
  4. Tap Start Test in the upper-right corner.

Adding or Selecting a Patient

  1. Add a new patient or select an existing patient profile.
  2. Enter patient information.
  3. Select the eye to be tested.
  4. Tap Begin Test.

Beginning the Test

  1. Review the test instructions.
  2. Tap Next to start the test.

Troubleshooting Tips

Verification Email Not Received

  • Check Spam or Junk folders.
  • Ensure the correct email address was entered during registration.

Unable to Activate License

  • Confirm internet connectivity.
  • Verify subscription activation was completed successfully.

Calibration Issues

  • Ensure True Tone and Night Shift are disabled before calibration.

Additional Support

For additional information, subscription management, or technical support, visit the Waggoner Diagnostics website or contact our support team:

Waggoner Diagnostics Website

or email Help@WaggonerDiagnostics.com